Company / App Name: ContextSmith
http://www.contextsmith.com
Twitter – @contextsmith
What does it do?
ContextSmith centralizes all customer communications for Sales, Services and Customer Success teams, enabling them to increase upsells, identify risks, search, collaborate and discover information from the single source of truth of all cust
Why do we need it?
In B2B world, where customers are usually high touch from multiple teams (Sales, Services, Support), email is main form of communications. However, emails and customer information get lost over time and companies can’t answer a simple quest
Who is it for?
customer success teams, sales, SaaS and software companies, professional services teams, IT consulting
What makes it stand out from the crowd?
In B2B world, where customers are usually high touch from multiple teams (Sales, Services, Support), email is main form of communications. However, emails and customer information get lost over time and companies can’t answer a simple quest
What’s next?
In B2B world, where customers are usually high touch from multiple teams (Sales, Services, Support), email is main form of communications. However, emails and customer information get lost over time and companies can’t answer a simple quest