Pitch for AnswerDash

Company / App Name: AnswerDash

http://answerdash.com
Twitter – @AnswerDash

What does it do?

The AnswerDash tab allows customers to get instant answers to their questions anywhere on your website or web app,giving customers answers to their questions when and where they need it most (and where you driving revenue!)

Why do we need it?

80% of support ticket volume is made up by just 20% of the most frequently asked questions. AnswerDash cuts support ticket volume by 60% by giving immediate, contextual answers to customers most common questions.

Who is it for?

Customer success managers of websites and web apps, who care about reducing support ticket volume and giving customers 24/7 access to relevant, contextual Q&A to increase conversions, lower costs, and drive revenue.

What makes it stand out from the crowd?

Lower support tickets by 60%. Increase conversions by 30%. Leverage powerful, actionable Q&A analytics to improve your product and website. Integrates with CRM giants Zendesk and Desk as part of a complete customer success strategy.

What’s next?

Deeper, elegant interactions with CRM tools you love and more powerful analytics to tell you what is working and not working on your website or web app (where users have the most issues and questions) to improve the user experience.