Company / App Name: eSolver
What does it do?
With eSolver organizations can instantly receive feedback, questions, ideas, and support issues from a multitude of different channels. They can also classify, filter and organize support tickets related to products in one centralized place
Why do we need it?
Today’s customers expect multichannel support. Therefore it is crucial for businesses to put a help desk management strategy in place that enables support agents to connect more deeply with their customers.
Who is it for?
With a full suite of comprehensive help desk applications, eSolver is for any organization looking to enhance their customer support process and increase customer satisfaction.
What makes it stand out from the crowd?
Cutting-edge help desk tools that when used together, allow you to capture and categorize valuable customer insights, like product issues or questions, as well as manage and resolve cases collaboratively with customers, in a timely manner.
Integrate eSolver with other applications to simplify the product development process.