Company / App Name: Supportbench
What does it do?
Supportbench is a Software-as-a-Service (SaaS) solution that enable companies to deliver the best possible support to their customers.
Why do we need it?
If your team helps customers in anyway, you will need a way to track, communicate, analyze, and solve incoming inquiries. A great customer support solution drives customer on-boarding, retention, and cost savings.
Who is it for?
Supportbench is aiming to solve the issues of those companies that are in need for a simple, beautiful and powerful customer support system with the flexibility to mold to their business.
What makes it stand out from the crowd?
What’s amazing about Supportbench is that it can scale and grow with you not only as a system, but with one affordable pricing model that keeps costs low for everyone. putting the big and the small guys on the same playing field.
Over the next 6 months we will be bringing new life to how MSP’s support their customers, have a strong mobile presence, and work with complex service departments to continue working towards becoming an industry leader in customer service.