Company / App Name: live chat Saas software
What does it do?
ALS SAAS is a truly enterprise SAAS app which implements industry best practices. Infact the same system which bigger companies are doing. With version 9, Now all customers have a single file system ,
Why do we need it?
With version 9, Now all customers have a single file system , so its easy to maintain and update product codes and features. At the same time , each customer has a separate database.
Who is it for?
For any company.
What makes it stand out from the crowd?
Eventing API: A customizable API that lets you subscribe and receive specific customer data that you have defined.
Visitor Triggers: Notify agents in real-time when customers perform certain actions such as completing forms.
Monitor Agent Performance
Exportable Ticket Transcripts
Knowledge Base Publication
Training Documentation & Best Practices
Instant Language Translation
Export Chat History & All Other Reports