Company / App Name: AskBeat
What does it do?
AskBeat is an easy-to-use tool for measuring customer satisfaction with the tried and tested Net Promoter Score. AskBeat delivers NPS surveys to Shopify store customers by email, either automatically or manually.
Why do we need it?
Shopify store owners need to gather feedback and be in constant communication with their customers, follow up after purchases and identify issues before they hurt sales. AskBeat can help store owners do all of those things easily.
Who is it for?
AskBeat can be used by any Shopify store that needs to measure its customer’s satisfaction and loyalty and identify potential issues before they impact its business.
What makes it stand out from the crowd?
AskBeat is super easy to setup without need for technical knowledge. It easily automates the process of feedback collection and provides insightful reporting of results.
AskBeat will further enrich its features set to include more customer satisfaction metrics and surveys (apart from NPS) and feedback collection methods (apart from email).