Company / App Name: Swarmica
What does it do?
Framework-as-a-service tool automates knowledge-centered methodology and boosts Support efficiency.
Why do we need it?
Your customer base is growing, but the Support team cannot do it with the same speed? Moreover – support people are burned out, attrition jumps to the sky and the labor market is devastated?
Swarmica helps to overcome and deal with that!
Who is it for?
Head of Support
Head of Customer Experience
Head of Customer Success
Head of Customer Service
What makes it stand out from the crowd?
It’s not just a tool, but an automated framework. It’s like a strategic game that brings an element of fun into your work and helps to grow your team efficiency up to an amazing level!
Link to Company / App Demo video
When and how are you opening up your beta to new users?
We are open for early adopters now.
When do you plan on launching?
We are targeting to Dec 2021