Pitch for Happyfox

Company / App Name: Happyfox

http://www.happyfox.com
Twitter – HappyFoxApp

What does it do?

HappyFox is a help desk ticketing system that is hosted on cloud, supporting multiple customer support channels like email, voice and live chat. It also provides intergration with the best business apps.

Why do we need it?

Companies can reduce their response time to customers from days to hours. It is a global helpdesk rendered in 35 languages. You can obtain a better understanding of your customers through the Happyfox reports analytics.

Who is it for?

Small, medium sized companies, enterprises or fortune 500 firm. Sennheiser, Hult Business School, Kindling App, Enchanting Travels, Metroland media are some of the companies that do great customer support by using Happyfox.

What makes it stand out from the crowd?

Happyfox provides light and clear pricing. You get a secure help desk with SSL integration and 24*7 support at no extra cost, irrespective of the pricing plan you are on.

What’s next?

On the Integrations, Zapier and magento apps to input all customer informations into the tickets. Forum on the customer support to connect closer with the customers. Enhanced features of embedded images while replying to chat or ticket.